To contact your local C&I officer




  • HQ C&I - Until 30 Sep 19 - Bie Mil (81) 2635 from 01 Oct 19 - Pad Mil:  (79) 4648 or 2086.
  • Gütersloh & Bielefeld Stations – Mobile 0172 2173780.
  • Paderborn Station - Mobile 0173 2096411.
  • ISODETs - Mobile 0172 2173780.


The HQ C&I postal address is:

Mil: Customs & Immigration, J1 Branch, GEO, BFPO 16

Civil:  Customs & Immigration, Germany Enabling Office (GEO), Normandy Kaserne, Bielefelder Strasse 104, 33104 Paderborn-Sennelager

Customs and Immigration Contact Form

This website and the FAQs provide a wealth of useful information including the most commonly asked questions regarding Customs and Immigration issues. The LVLO/BFG offices are also able to provide advice.

If you are unsure of how an issue may affect you, you will be able to obtain advice from your C&I officer. If this is not possible, please contact us using the form below. We will try to reply as soon as possible. You may also use this form for suggestions to improve our service to you or to highlight issues that you believe should be included in FAQs.

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