The new BFG Fuel Card has now replaced the pre-payment Fuel Coupons.
To apply for your card complete the application form online.
There are two types of application form: one for motorcycles and another one for all other vehicles. To help you through the process, click on the Application Guide.
Aral Fuel Card Updates
More than 2400 stations now on line
The BFG Fuel Card is now accepted in over 2400+ ARAL controlled fuel stations across Germany and these are shown on the http://www.aral-fuelcard.com/stationsfinder map.
However, please note:
- There are 73 privately owned fuel stations in Germany that are not controlled by ARAL and do not accept the fuel card.
- Tank and Rast stations currently displaying the ARAL sign do not accept the ARAL Fuel Card.
Please be aware that if you are applying for a new fuel card you may, receive an email from ARAL, to inform you that your application is being processed, but this is not always the case. Please use a correct email address. The application must be completed online. You certify that you have read and understood BFG SO in the use of the ARAL card and certify that all nominated Drivers are BFG entitled.
You must go to your nominated Station Admin Office to collect your ARAL fuel card, which you nominated on your application form. In order to be able to collect the ARAL card you will have to produce your 73A, this proves that the vehicle is currently on the BFG system, and your I.D.
When a station is off line and the card is refused there is an error slip printed from the card reader. This error slip is needed for you to be able to get a refund of the tax paid. If you are unable to get this from the card reader a note from the station, stamped and signed, will be required. Please, if there is a problem, contact this office the same day or following day to help with ensuring a refund.
Your BFG Fuel Card is an electronic ration card for tax free fuel purchases and can only be used for transactions to pay entitled for fuel. Should you wish to buy other things at the fuel station, such as, Chocolate bars, drinks, you must pay for these items separately because they are not linked to the ARAL Fuel Card.
Refusing to accept the card and Reimbursements of tax
It has been suggested that there may be some fuel stations that have refused to allow entitled persons to use their BFG Fuel Card. However, there is currently no evidence that any station owner whose station is on the stationfinder map has deliberately refused customers with the BFG Fuel Card. ARAL have assured us that they do not permit this kind of behaviour, but we cannot work with them to eliminate such behaviour if we don’t have any evidence it is taking place. Should anyone experience a station owner whose station is on the stationfinder map refusing the card, please read to the bottom before you complete the Aral Fuelcard Refusal form.
If you find yourself in the position where your card has been rejected at one of the stations on the stationfinder map and you have had to pay the tax element, you can apply for a reimbursement. Remember, you can only apply for a reimbursement if the station you have used is on the stationfinder map.
Note: all fields of the form must be completed and an image of the receipt and the error slip or written explanation from the garage cashier (as a jpg or pdf) must be uploaded via the form. The image must clearly show all information of the transaction and the reason for the transaction error. Common error readings are "Systemfehler", "Artikel nicht erlaubt", "Vorgang nicht möglich" "Karte Nicht Akzeptiert" or "Karte nicht Lesbar".
This information is required by the German Zollamt and a refund will not be given by ARAL unless this is supplied.
If, after having read the above, you believe that you are able to apply for a reimbursement then please complete the ARAL Fuelcard Refusal Form.