1.Move Out of SFA can be for various reasons: Assignment Order (Military), Appointment/ posting letter, End of Contract, Retirement/VERS (UKBC/T’s). Whatever the reason all Military, UKBC’s/T’s and contractors are to ensure local Housing Offices are made aware of move out requirement as soon as practicably possible, but no later than 14 days after receipt of the relevant movement documentation. Pre Move Out Advisory Visits (PMOAV) are key to successful move outs and follow on SFA use, all PMOAV are to be booked at local Housing Offices.
Betterment / managed moves within Garrison and Stations are dealt with separately.
PRE-MOVE OUT ADVISORY VISIT
2.It is a mandatory requirement for a PMOAV to take place up to 2 months before the expected date of vacation. It is the Licensee’ responsibility to arrange the date of the PMOAV with the Local Housing Office. The purpose of the PMOAV is to help identify actions and make recommendations that could help avoid charges for damages or cleaning, additionally any major repairs are identified at this stage to reduce lead times for repairs such as décor etc. to enable early follow on SFA use.
3.The Move Out appointment is to be booked through the Local Housing Office once the removal date has been confirmed. A minimum of 21 days’ notice, wherever possible, is required for this appointment. Making appointments for removal services and Move Out on the same day is strongly discouraged and ‘must not’ be booked without close liaison with the Local Housing Office. Following the departure of the removal services the SFA is to be prepared for Move Out in accordance with the advice and guidance given at the PMOAV.
4.The licensee (or their proxy) is deemed to have relinquished their responsibilities as defined by their Licence to Occupy only when they have handed all the keys to the property to the appointed DIO SD Accommodation representative personally at the Move Out appointment.
5.The procedure to be followed to move out of SFA is shown below.
Married Quarter Cleaning Scheme (MQCS)
A Married Quarter Cleaning Scheme (MQCS) service is available as an alternative to self-cleaning quarters before they are vacated.
The MQCS will be explained to householders at the pre-move out point by your Housing Estate Manager (HEM). At the same time, the HEM will tell you what you need to do to get the property to the standard in order to use the MQCS system. Occupants who have already had pre-move visits or are moving as part of rebasing will receive information from the Central Region Housing Officer.
For pricing and payment information please contact your Regimental or Base Administration Office.
Any other questions should be addressed to your local housing delivery office.
The MOD’s Defence Infrastructure Organisation (DIO) manages around 50,000 properties in the UK including planning targeted improvement programmes and planning future requirements. On behalf of the DIO, CarillionAmey, manages a comprehensive maintenance service; the allocation of properties; SFA furniture; conducting move in and move out appointments; and the provision of improvements.
gov.uk has guidance for service families about applying for, maintaining, moving in and out of and living in service family accommodation in the United Kingdom.
Goto the Service family accommodation (SFA) guide on gov.uk