Information for Sennelager Registered Patients - Update 12th March 2020

Advice for travellers who have returned from any of the Category 1 areas (listed below) on or after 19th February 2020:

  • WUHAN CITY AND HUBEI PROVINCE (CHINA)
  • DAEGU OR CHEONGDO (REPUBLIC OF KOREA)
  • IRAN
  • ANY ITALIAN TOWN UNDER CONTAINMENT MEASURES

  

  • 1st Step You must self-isolate. This means staying indoors and avoiding contact with other people as you would with other flu viruses. If you fall into this group, you must self-isolate even if you DO NOT have any symptoms
  • 2nd Step Seek medical advice over the phone:
    • During working hours: Call the medical centre 05254 982 2414 and inform them of your recent travel to the city. The Nurse Advisor Health Protection will arrange to call you back to discuss the current guidance and offer support.  Do not attend the medical centre.
    • Outside working hours: Telephone the Hospital Hotline on 0800 588 9936 (freephone) from a German phone or +49 521 3053960  Please note, Hospital Hotline staff are not clinical.  They will liaise with the relevant parties, who will then contact you directly.  

Advice for travellers who have returned from any of the Category 2 areas (listed below) on or after 19th February 2020:

CAMBODIA

CHINA*

HONG KONG

ITALY: north*

JAPAN

LAOS

MACAU

MALAYSIA

MYANMAR

REPUBLIC OF KOREA

SINGAPORE

TAIWAN

THAILAND

VIETNAM

 

* Except areas of the country listed in Category 1

 

You do not need to undertake any special measures however, if you develop symptoms:

  • 1st Step You must self-isolate. This means staying indoors and avoiding contact with other people as you would with other flu viruses
  • 2nd Step Seek medical advice over the phone:
    • During working hours: Call the medical centre 05254 982 2414 and inform them of your recent travel to the city. The Nurse Advisor Health Protection will arrange to call you back to discuss the current guidance and offer support. Do not attend the medical centre.
    • Outside working hours: Telephone the Hospital Hotline on 0800 588 9936 (freephone) from a German phone or +49 521 3053960  Please note, Hospital Hotline staff are not clinical.  They will liaise with the relevant parties, who will then contact you directly.  

 

Please follow this advice even if you do not have symptoms of the virus.

UK and German authorities are asking people to take simple, common-sense steps to avoid close contact with other people as much as possible, like they would with other flu viruses.

This is an evolving situation and the advice may change based on emerging information from affected areas about the number of cases and spread of the infection from person to person.

This is a highly precautionary measure to limit the potential spread of infection.

What does self-isolation mean in practice?

This means remaining at home for 14 days after arriving from an affected area and not going to work, school or public areas. Where possible, you should avoid having visitors to your home, but it’s ok for friends, family or delivery drivers to drop off food.

Transport

You should not use public transport or taxis until 14 days after your return from a Category 1 area.

Getting food and medicine

We recommend that you stay at home for 14 days after arriving from a Category 1 area and avoid public places. Where possible, contact a friend, family member or delivery services to carry out errands on your behalf.

Taking children to school

We recommend that you stay at home for 14 days after arriving from a Category 1 area and avoid public places. Where possible, contact a friend or family member to take your children to school.

What if I develop symptoms after returning from a Category 1 or Category 2 area?

If you develop a fever or any respiratory symptoms such as a cough, runny nose, sore throat or difficulty breathing, you should continue to follow the advice above. Please do not leave your home until you been given advice by a clinician.

If you fall into the categories listed above please do not attend the medical centre, Accident and Emergency department or call an ambulance without first speaking to a clinician over the phone.

REMEMBER

During working hours - contact the medical centre on +49 5254 982 2414 and request a call back from the Health Protection Nurse or Doctor.

At any other time, please telephone the Hospital Hotline on 0800 588 9936 (freephone) from a German phone or +49 521 3053960

Please note, Hospital Hotline staff are not clinical.  They will liaise with the relevant parties, who will then contact you directly.  

 

Basic personal hygiene is essential: 

CATCH IT, BIN IT, KILL IT

 catch kill bin

 

Poster: Information about SARS-CoV-2