Personal Support

Personal Support teams are staffed by trained military and civilian Army Welfare Workers and Casualty Key Workers. We aim to help married or single personnel, and their families, with any personal or family difficulty by providing a confidential, professional and specialised welfare service.

We will provide a confidential non-discriminatory support service that responds to the needs of our service community.
Give guidance and support to serving personnel and their families.

Army Welfare Workers are trained to support, advise and encourage personnel to manage their problems more effectively. We deal with a variety of issues ranging from relationship problems, substance abuse and mental health concerns to problems arising from deployment and disability.

Community Support

We aim to provide learning opportunities, programmes, activities and experiences for military personnel and their famililies.

These will be social, recreational, educational and responsive to local needs. They will be locally accessible, affordable and of good quality.

We believe that the best way to support our communities is to listen and develop an understanding of their needs and concerns and then, where possible, facilitate a programme that meets these.

Support to Casualties

AWS provides practive support to injured Service Personnel and their families using civilian Casualty Key Workers with the relevant skills and experience. AWS undertakes this work on the presumption that an injured soldier will require welfare support of some kind. Our involvement will last for as long as neccessary.


For all Personal Support enquiries contact:

AWS Intake and Assessment Team

Tel: (Civ) (0044) (0)1904 882053