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Home-Start BFG Mission Statement

Home-Start’s simple approach is to offer the support of one trained volunteer to a parent who is facing difficulties and usually has one child under five. The friendship, practical and emotional support provided by the volunteer in the family’s own home, enables parents to cope with the pressures they are facing and reduces the potential for family crisis and breakdown.


Home-Start is the UK’s leading family support organisation.


Home-Start helps a wide variety of families who are looking for support for many reasons including isolation, loneliness, postnatal illness, relationship problems, disability and coping with multiple birth or several children.

Families are visited by a Home-Start volunteer while they feel they need help. Families choose whether or not to accept Home-Start support. A volunteer will only visit on the invitation of the family.


Volunteers are carefully selected for their friendliness, practical approach and have the ability to support families’ in their own home for a few hours a week. All volunteers have attended a training course.

Volunteers are there to listen, offer friendship and practical help. They offer families an opportunity to build up their confidence, develop new skills and enjoy family life.


Home-Start schemes operate in Bielefeld, Gütersloh, Paderborn, Sennelager and SHAPE. Each scheme is run by an organiser and supported by a secretary.

Families can self refer or be referred by the Health Visitor, GP, Unit Welfare Officer, Army Welfare Service, Social Worker, Padre, HIVE, SCE, Relate and others. Referrals cannot be accepted without prior consent of the family.