Shopping in the NAAFI

What am I allowed to purchase in the NAAFI?

All Veterans, in receipt of a VIAP and Pink Card can purchase any non-rationed item for sale in NAAFI retail outlets. Veterans are not allowed to purchase rationed items. Veterans with or without the Pink Card, who are in possession of a VIAP, are still able to purchase goods for immediate consumption.

What goods are classed as “immediate consumption”?

On production of their Veteran’s Installation Access Pass (VIAP) Veterans are able to purchase goods for immediate consumption. Goods for immediate consumption are any product that NAAFI offer for sale with the exception of:

  • Alcoholic drinks 
  • Rationed Goods
  • Bulk purchases

Bulk purchases are large quantities of any item (such as a case or outer). Retail Packs, however, may be purchased. A Retail Pack is any pack of goods that will scan at the till as a single item (e.g. four pack of coke, double pack of paper towels etc).

You are still able to dine in NAAFI dining facilities such as the café’s and JB’s

 

Will I need to produce my Pink Card when buying goods for immediate consumption on the premises?

Providing you have a VIAP, you can still purchase goods for immediate consumption without using your Pink Card and therefore you do not need to keep your receipt for immediate consumption items.  Please note that these items MUST be purchased separately if you are also intending to shop in the NAAFI for non-rationed items on the same visit.

Goods for immediate consumption are any product that NAAFI offer for sale with the exception of:

  • Alcoholic drinks 
  • Rationed Goods
  • Bulk purchases

Bulk purchases are large quantities of any item (such as a case or outer). Retail Packs, however, may be purchased. A Retail Pack is any pack of goods that will scan at the till as a single item (e.g. four pack of coke, double pack of paper towels etc).

I do not have a Pink Card; can I still shop in the NAAFI?

Providing you are in possession of a VIAP, you can shop in the NAAFI for goods for immediate consumption only.

Will I need to produce my Pink Card every time I purchase something from the NAAFI?

Providing you have a VIAP, you can still purchase goods for immediate consumption without a Pink Card. You do not have to keep your receipts for goods for immediate consumption.
For goods that are not for immediate consumption, you will need to show your Pink Card at the till to show that you are entitled to purchase the goods. The NAAFI will only record purchases of over €250 or more on your Pink Card. You must keep all your receipts, regardless of how much you spend, (less goods for immediate consumption) to take to the Zollamt.

Why are Veterans not able to purchase rationed items?

This concession has not been extended to Veterans by the German Authorities. To purchase any rationed item is a violation of the Pink Card which will be revoked.

What are rationed items?

Rationed items are coffee, Gin, Whisky and tobacco products.

Why do I have to pay tax/duty?

The Forces Custom Law has been changed to recognise Veterans as being entitled to use facilities of the Force.  However retired members (Veterans) are not covered by the SOFA and Supplementary Agreements and therefore the tax free concession is not authorised by the German Authorities.  Veterans are reminded that the process, Pink Card and tax/duty levy for shopping in the NAAFI is the same as that used by US Veterans resident in Germany, for shopping in the US Military facilities.

How do I find my local Zollamt?

Your local Stadt will be able to provide you with the details. Alternatively you can use your internet Search Engine e.g. “Zollamt Gütersloh” to find your nearest office and opening times.

What if I do not produce all my receipts to the Zollamt/is this system open to misuse?

This HQ trusts the integrity of the Veteran to comply with the conditions of use of the Pink Card.  Both C&I and the German Authorities can audit the relevant documentation at any time to ensure that there is no misuse.  If any violations take place, the Pink Card will be removed for a period of 6 months and permanently if further misuse occurs.

Page 1 of 2