Details about our approach to users’ privacy.

We’ll only ever collect information that will help us make the site work better for you; information that will let us contact you if you’ve asked us to, and give us a sense of how people are using the site, so we can keep improving it.

The information we collect

We collect the following information from people visiting the website:

  • The information entered when completing a form, including your operating system and web browser version.
  • Your IP address and operating system, when you log into the Matrix Test
  • Your name and driving license number when you have completed the Matrix Test
  • Your email address if you provided it when submitting a form.
  • Information on how people use the site, using cookies and page tagging techniques, to help us improve the website and our services

Any information we collect is used to:

  • improve the content, design and performance of the website
  • to allow visitors to participate in interactive features of our website, when visitors choose to do so
  • process Aral Fuelcard requests and refusals
  • generate a Matrix Certificate after taking a Matrix Test
  • contact visitors (with their permission) to respond to feedback and queries

The information we collect can be viewed by the web team and other authorised people in the Germany Enabling Office (GEO).

Our legal basis for processing your data

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of

The legal basis for processing all other personal data is that it’s necessary:

  • to perform a task in the public interest
  • in the exercise of our functions as a government department

Retention of your information

If you send us feedback or fill in a form on the site, a record of your message and data may be kept. This information will only be used for the purpose stated at the time it is collected.

If you have taken the Matrix Test, a copy of your Matrix Certificate WILL be kept for one week, and MAY be kept for up to two months.

More about cookies uses small data files stored on your computer called ‘cookies’. Most websites do this. They help us improve the website experience for you. Find out what we use them for on our cookies page.

Where we store your personal data

All personal data is stored in the European Economic Area (EEA). Data collected by Google may be transferred outside the EEA for processing.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit.

Any data you send is at your own risk

We have procedures and security features in place to keep your data secure once we receive it.

Disclosing of information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms and conditions and other agreements. This includes exchanging information with other government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

Your rights

You can find out what information we hold about you and ask us to remove this information from our systems. You can do this either through the Contact Us form or visit the Impressum page for contact details.

Links to other websites

This site contains links to other websites.

This privacy policy (the one you’re reading) only applies to this site.

Following a link to another website

If you go to another website from this one, please read the privacy policy on that website to find out what it does with your information.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.