The policy for the provision and delivery of Service Family Accommodation (SFA) Overseas is set out in Tri-Service Accommodation Regulations JSP 464 Part 1 (Directive) and Part 2 (Guidance) – Service Family Accommodation.

Enquiries Normandy Barracks, Sennelager Garrison, BFPO 16

Telephone direct Dial: +49 (0)5254 982 4435
Telephone Military: 94879 4435

 

Applications for SFA are to be submitted to:

DIO European Support Group
Housing Office
Room 217B
Bldg 306
SHAPE
BFPO 26

The DIO ESG allocation team will allocate SFA to entitled and eligible personnel in accordance with Tri-Service Accommodation Regulations JSP 464 Part 1 (Directive) and Part 2 (Guidance) – Service Family Accommodation. Applications for SFA are to be submitted to ESG SHAPE on form MOD 1132

Move Out of SFA can be for various reasons: Assignment Order (Military), Appointment/ posting letter, End of Contract, Retirement/VERS (UKBC/T’s). Whatever the reason all Military, UKBC’s/T’s and contractors are to ensure the Housing Office is made aware of move out requirement as soon as practicably possible, but no later than 14 days after receipt of the relevant movement documentation. Pre Move Out Advisory Visits (PMOAV) are key to successful move outs and follow on SFA use, all PMOAV are to be booked through the Housing Office.

Contacting the Babcock Helpdesk

German free phone 0800 888 4242 or Report your fault via the web portal at https://bssg.babcockinternational.com/