Service Family Accommodation (SFA)
The policy for the provision and delivery of Service Family Accommodation (SFA) Overseas is set out in Tri-Service Accommodation Regulations JSP 464 Part 1 (Directive) and Part 2 (Guidance) – Service Family Accommodation.
Enquiries Normandy Barracks, Sennelager Garrison, BFPO 16
Telephone direct Dial: +49 (0)5254 982 4435
Telephone Military: 94879 4435
Applications for SFA are to be submitted to:
DIO European Support Group
The DIO ESG allocation team will allocate SFA to entitled and eligible personnel in accordance with Tri-Service Accommodation Regulations JSP 464 Part 1 (Directive) and Part 2 (Guidance) – Service Family Accommodation. Applications for SFA are to be submitted to ESG SHAPE on form MOD 1132
Families/individuals that are required to move to alternative SFA to facilitate the return of properties to the relevant authority will be afforded a managed move at Public Expense.
Move Out of SFA can be for various reasons: Assignment Order (Military), Appointment/ posting letter, End of Contract, Retirement/VERS (UKBC/T’s). Whatever the reason all Military, UKBC’s/T’s and contractors are to ensure the Housing Office is made aware of move out requirement as soon as practicably possible, but no later than 14 days after receipt of the relevant movement documentation. Pre Move Out Advisory Visits (PMOAV) are key to successful move outs and follow on SFA use, all PMOAV are to be booked through the Housing Office.
The Babcock Service Families Accommodation (SFA) Handbook provides occupants with essential information on the Defence Infrastructure Organisation who are responsible for the housing estate in Germany and Babcock who are responsible for property maintenance and repairs. It also includes all the details that you will need in order to contact them. Other items in the Handbook include steps to reducing condensation, energy saving tips, snow and ice clearance, grounds maintenance and much more. Please take time to read through the Handbook, which should have been delivered to your SFA.