How to Apply

Apply for a Veterans NAAFI Shopping Permit (pdfVeterans NAAFI Shopping Permit). Complete and submit the application form to the GEO.  

Applicants should be aware that the process will take approximately 3 - 4 weeks to complete. 

Once in receipt of the NAAFI Shopping Permit, the Veteran then has to visit his/her local Zollamt (Stadt Customs Office) with the Shopping Permit and Passport or Ausweis. Veterans must use the Zollamt that covers the area where they reside.

Registering at the Zollamt

The Veterans NAAFI Shopping Permit has a statement on the reverse of the card which confirms that the holder is a Service Veteran and permitted to shop in the NAAFI. The Veteran must present the blank Form 0217 ('Pink Card') to the Local German Customs Office (Zollamt) in the regional area in which the card holder is resident. The Zollamt should register/endorse (wet stamp) the Form 0217 when it is presented to the Zollamt by the Veteran. A blank Form 0217 can be requested from the Veterans Group Mailbox, This email address is being protected from spambots. You need JavaScript enabled to view it. 
All new applications will have a blank Form 0217 (Pink Card) sent out with the Veterans NAAFI Shopping Permit.

How to Shop

When purchasing goods, the Veteran must show their NAAFI Shopping Permit (this is in line with the 100% ID card check for all personnel entitled to use the NAAFI) and produce their Pink Card at the till prior to the sale. 

Veterans are able to purchase goods that NAAFI offer for sale with the exception of:

  • Alcoholic drinks 
  • Rationed Goods
  • Bulk purchases

Bulk purchases are large quantities of any item (such as a case or outer). Retail Packs, however, may be purchased. A Retail Pack is any pack of goods that will scan at the till as a single item (e.g. four pack of coke, double pack of paper towels etc).

On completion of the sale, NAAFI staff will:

  • Enter the details of the till receipt of the total value of the purchase on the Veterans Sales Sheets (held and retained by NAAFI), which is subject to audit by GEO C&I and the German Authorities.
  • All purchases will be entered on the reverse of the Veterans Pink Card, with the exception of items for immediate consumption.
  • Provide the Veteran with their receipt and return the “Pink Card”. The Veteran is reminded that they must ensure that they receive a copy of their receipt which will be required by the Zollamt.

Declaration at the Zollamt

The veteran must declare all their NAAFI purchases, no matter what the value, to their local Zollamt (where they registered their Pink Card) by the 5th working day of the following month, with accompanying receipts and their Pink Card. If no purchase has taken place there is no requirement to go to the Zollamt.