All Veterans Installation Access Passes (VIAP) will have a statement on the reverse of the pass which confirms that they are a British Army veteran and are permitted to use NAAFI facilities. Local German customs offices will issue “Pink” Forms to veterans, provided that they present a VIAP with text that has been approved by the German Federal Government.

Veterans are reminded that the process and tax/duty levy for shopping in the NAAFI is the same as that used by US Veterans, resident in Germany for shopping in the US Military facilities.
 

How to Apply

Apply for a VIAP (pdfApplication Form 28E). Complete and submit the application form to your supporting pass office.  

The pass office will then send it to the Germany Enabling Office (GEO).  All being well and there being no issues along the way your local pass office will receive your new VIAP some weeks later. Applicants should be aware that the process though usually complete in around 6 weeks it can take longer as we have no control over the host nation vetting parts which they provide gratis. The Veteran will be notified by the pass office when the VIAP is ready for collection.

Once in receipt of the properly authorised VIAP, the Veteran then has to visit his/her local Zollamt (Stadt Customs Office) with the VIAP and Passport or Ausweis to complete Application Form 0126. Veterans must use the Zollamt that covers the area where they reside.

The local Zollamt will issue the Veteran an “Authorisation of an Entitled Person” Form and Form 0217, colloquially known as the “Pink” Card (but which may or may not be pink in colour). Once in possession of a VIAP and a Pink Card (Form 0217) the Veteran may shop in the NAAFI for tax-free non-rationed items. 

How to Shop

When purchasing goods, the Veteran must show their VIAP (this is in line with the 100% ID card check for all personnel entitled to use the NAAFI) and produce their Pink Card at the till prior to the sale. Veterans who are purchasing goods for immediate consumption only need not show their Pink Card as this existing concession will continue, they will, however, need to show their VIAP. A list of items for immediate consumption will now be clearly displayed at all NAAFI check outs.

On completion of the sale, NAAFI staff will:

  • Enter the details of the till receipt of the total value of the purchase on the Veterans Sales Sheets (held and retained by NAAFI), which is subject to audit by GEO C&I and the German Authorities.
  • Enter individual item details of all individual purchases of €250 or more on the reverse of the Veterans Pink Card.
  • Provide the Veteran with their receipt and return the “Pink Card”. The Veteran is reminded that they must ensure that they receive a copy of their receipt.

After Shopping/Paying the Duty/Tax

The veteran must report all their NAAFI purchases, no matter what the value, to their local Zollamt (where they obtained their Pink Card) by the 5th working day of the following month, with accompanying receipts and their Pink Card. If no purchase has taken place there is no requirement to go to the Customs Office.