The Veterans NAAFI Shopping Permit will have a statement of the reverse of the card which confirms that the holder is a Service Veteran and permitted to shop in the NAAFI. The Local German Customs Office (Zollamt) in the regional area which the card holder is resident, will issue a 'Pink Card' to the Veteran on presentation of the NAAFI Shopping Permit.

How to Apply

Apply for a Veterans NAAFI Shopping Permit (pdfVeterans NAAFI Shopping Permit). Complete and submit the application form to the GEO.  

Applicants should be aware that the process will take approximately 3 - 4 weeks to complete. 

Once in receipt of the NAAFI Shopping Permit, the Veteran then has to visit his/her local Zollamt (Stadt Customs Office) with the Shopping Permit and Passport or Ausweis to complete Application Form 0126. Veterans must use the Zollamt that covers the area where they reside.

The local Zollamt will issue the Veteran an “Authorisation of an Entitled Person” Form and Form 0217, colloquially known as the “Pink” Card (but which may or may not be pink in colour). Once in possession of a and a Pink Card (Form 0217) the Veteran may shop in the NAAFI for tax-free non-rationed items. 

How to Shop

When purchasing goods, the Veteran must show their NAAFI Shopping Permit (this is in line with the 100% ID card check for all personnel entitled to use the NAAFI) and produce their Pink Card at the till prior to the sale. Veterans who are purchasing goods for immediate consumption only need not show their Pink Card as this existing concession will continue, they will, however, need to show their NAAFI Shopping Permit. 

Veterans are able to purchase goods for immediate consumption. Goods for immediate consumption are any product that NAAFI offer for sale with the exception of:

  • Alcoholic drinks 
  • Rationed Goods
  • Bulk purchases

Bulk purchases are large quantities of any item (such as a case or outer). Retail Packs, however, may be purchased. A Retail Pack is any pack of goods that will scan at the till as a single item (e.g. four pack of coke, double pack of paper towels etc).

On completion of the sale, NAAFI staff will:

  • Enter the details of the till receipt of the total value of the purchase on the Veterans Sales Sheets (held and retained by NAAFI), which is subject to audit by GEO C&I and the German Authorities.
  • Enter individual item details of all individual purchases of €250 or more on the reverse of the Veterans Pink Card.
  • Provide the Veteran with their receipt and return the “Pink Card”. The Veteran is reminded that they must ensure that they receive a copy of their receipt.

After Shopping/Paying the Duty/Tax

The veteran must report all their NAAFI purchases, no matter what the value, to their local Zollamt (where they obtained their Pink Card) by the 5th working day of the following month, with accompanying receipts and their Pink Card. If no purchase has taken place there is no requirement to go to the Customs Office.